About the Author
Stephen Guidetti is an experienced IT professional, entrepreneur, and business owner who has spent much of his career working in the technology industry. His experience spans computer repair, technical support, IT services, business technology, customer service, and the day-to-day realities of running a technology-based service company.
Rather than approaching the computer repair business from a purely technical perspective, Stephen has experienced what it takes to actually build and operate one. He founded and developed his own successful computer repair business, learning firsthand how to attract customers, price services, manage technicians, develop service offerings, market a local technology company, and turn technical knowledge into a sustainable business.
Over the years, Stephen has seen the computer repair industry evolve dramatically—from traditional PC repair and virus removal to remote support, networking, managed IT services, onsite technical support, and business technology solutions. That experience has given him a practical understanding of both the technical and entrepreneurial sides of the industry.
In The Ultimate Computer Repair Business Book: How to Start, Run, and Market a Computer Repair Business, Stephen shares the lessons, strategies, and practical knowledge he has gained through years in the IT industry and from building his own computer repair company. His goal is to help technicians move beyond simply fixing computers and learn how to build a professional, profitable business around their technical skills.
Written from the perspective of someone who has actually done it, the book provides aspiring and existing computer repair business owners with practical guidance they can put to work in the real world.